Delivery and Tracking
IMPORTANT INFORMATION
- All orders require a signature upon receipt.
- We are not able to redirect orders once it has been shipped.
- Do not forget to check the content of the package delivered before providing your signature.
- All orders confirmed and paid before 11am are shipped during the same day. A confirmation by email will be sent as soon as your order is shipped.
ORDER PREPARATION
The content of each order is checked before shipment. A particular attention is dedicated to prepare your order.
INQUIRY RELATED TO SHIPMENT
We pay a specific attention while preparing your order and package. However, if a product has been damaged during transportation, please email our customer service directly.
SHIPPING DETAILS
1) For the following countries*: Croatia, Bulgaria, Czech Republic, Denmark, Finland, Ireland, Greece, France, Belgium, Liechtenstein, Luxembourg, Netherlands, Monaco, Austria, Germany, Italy.
Free delivery for orders over 95€
Standard Shipping for orders under 94.99€
No minimum order
2) For Spain
Free delivery for orders over 290€
Standard Shipping for orders under 289,99€
No minimum order
3) For the United Kingdom**
Free shipping for orders over 150€
Minimum order 150€
4) For the following countries*: Portugal, Iceland, Slovenia, Switzerland**.
Free shipping for orders over 290€
Standard Shipping for orders from 140€ to 289,99€
Minimum order 140€
For the United States of America, please visit our US website
*Additional fee may be applied for remote locations
** Additional custom fees will be applied upon delivery